Trying to get a PAC code from 3 is exactly that – trying. First time phoning customer services after asking for the PAC code the overseas operator just hung up. The second time when I got through (Dial 333 from mobile then options 1,1,4,2) after repeatedly asking for the PAC, being put on hold for several minutes, being offered iPhone handsets for loyalty etc etc she finally grudgingly sent the code.
The operators don’t make it easy. The sooner it can be done instore or online the better.
GiffGaff here i come….
PACcodes is a useful UK site to walk you through the steps required